Technical Account Manager - Specialty Proteins

We are seeking a Technical Account Manager - Specialty Proteins to join our high performing team and support our Shanghai‑aligned markets as well as direct accounts in ANZ (SAV), Korea and South Africa, ensuring technical‑commercial accuracy, documentation integrity, and high‑quality customer engagement.

This is a unique opportunity for someone who thrives at the intersection of science, customer relationships and commercial execution, and wants to be part of a collaborative, ambitious, and technically sophisticated business.

In this role, you will:

• Lead technical and commercial support for customers and distributors
• Manage specifications, technical documentation and change control requirements
• Support qualification steps and new product introductions into assigned markets
• Coordinate complaint investigation activities with Operations and Quality
• Contribute to forecasting and production planning inputs
• Maintain accurate demand forecasts and support pricing inputs
• Monitor performance against targets and help identify improvement actions
• Ensure alignment of technical, production and quality requirements
• Manage documentation packs and respond to operational queries.

To succeed in this role, you will bring:

• Background in food science, chemistry, dairy, or a related technical field
• Experience within dairy or food manufacturing/processing
• B2B technical support or technical sales experience
• Strong documentation, problem‑solving and communication skills
• Tertiary qualification in Science or Food Science
• Comfortable with periodic international travel
• Culturally aware, relationship‑oriented and collaborative
• Strong connection to New Zealand values and ways of working.

Our Values at Tatua

• Co-Operative at the Core: We create shared success for our people, shareholders, customers and community
• Committed to Tomorrow: We encourage innovation to forge our own path for a thriving future
• Everyday Good People: We take pride in doing our best, with care and integrity

Applications close:  13 August 2026

What we offer:

• Subsidised Medical Insurance
• Life, Disability & Income Protection Insurance 
• Development & Training opportunities
• Additional Parental Leave
• Comprehensive Wellbeing Package: Workstation Assessment, Annual Health Screenings, Free Flu Vaccines, EAP Services, Onsite Wellbeing Committee
• Discounted Staff Products
• Free onsite Secure Parking

Position description Apply now

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